Then select features by pressing 1 on the dial pad 3. You can find your polycom password by logging into the admin portal. Adding contacts on the polycom 320, 321, 330, 331, 335. To manually register a polycom phone you will need three basic pieces of info. I was doing a vulnerability scan on the network and noticed that all phones were using the default username and password combinationusername. View and download polycom soundpoint ip 321 quick user manual online. Now you can keep important website addresses, user names, and passwords in one convenient place with this logbook. Polycom soundpoint ip 321 quick user manual pdf download. Polycom soundpoint ip 331 w power supply renewed by polycom. Polycom soundpoint ip 335 makes good business sense.
Record the username, password, and server configuring your phone the following steps are for manually provisioning a new polycom soundpoint ip phone or one that has been reset back to factory defaults. Reinstall the firmware on a soundpoint ip330 telzio. Similar in sound quality and easeofuse to the polycom soundpoint ip 500 and soundpoint ip 600, the soundpoint ip 300 offers users an entrylevel high quality choice for their communication needs. A guide on how to reset the password can be found here password using obihai software. This tutorial will show you how to break any carrierlocked software on a polycom soundpoint ip330 ip phone. Polycom soundpoint ip 331 settings purecloud resource center. Jul 25, 2018 this phone is not able to be reset to factory settings and the password has been changed from the default helpful. The phone was configured with a device profile, i tried to renew the device profile but it didnt work quite well. The easiest and best method to configure a polycom soundpoint is via provisioning. Resetting to factory defaults will also reset the administrator password to 456.
Polycom soundpoint ip 430 voip phone series sign in to comment. Polycom soundpoint ip 335 overview visitelecom the. The highresolution graphic display supplies content for call information. For soundpoint ip 301, 501, 550, 600, 601, and 650 press and hold the 4, 6, 8, on the dial pad at the same time for soundstation ip 4000, 500, and 6000. Polycom soundpoint ip 3335 and 321 sip quick reference guide these instructions highlight polycom phone features. When soundpoint ip 32x33x is used in this guide, it includes the soundpoint ip 320, 321, 330, 331, and 335 phones. During a call this section describes tasks you can perform when you are currently engaged in a call. This guide covers the soundpoint ip 320, 321, 330, 331, 335, 450, 550, 560, 650, and 670. When i tried to access the phone using my browser by specifying the appropriate ip address, its not working. If youre in any doubt, reset your polycom soundpoint back to its factory default settings. View and download polycom ip 331 user manual online. If in doubt, reset your polycom soundpoint back to its factory default settings instructions at end of document. The highresolution graphic display supplies content for call information, multiple languages, directory access, and system status. Factory default this video demonstrates how to reset a polycom 335 phone to the factory default admin password.
Soundpoint ip and soundstation ip are featurerich, enterpriseclass voice commu. We have 6 polycom soundpoint ip 331 manuals available for free pdf download. What to do if the default 456 password does not work onsip. For vvxseries phones press and hold the dial pad keys 1, 3, 5 simultaneously during the updater process until the password prompt appears. How to configure polycom ip 331 with freepbx general. Select do not disturb by pressing 2 on the dial pad 4. This is the same phone as a 321, except a 331 has an extra lan port to allow you to hook up a pc. How to provision a polycom phone manually 8x8 support. Use the arrow keys to scroll through displayed information. However, keep in mind that i have followed these guides stepbystep at least few times and always failed. Make great things happen with polycom soundpoint ip 560 desktop phone in todays internet driven world, the ability to conduct real time communication and collaboration has become critical to an organizations survival.
The soundpoint ip 335 desktop phone also delivers advanced features and capabilities such as call hold, pickup, transfer, and threeway local conferencing,as well as more advanced capabilities such as shared call bridged line appearance, builtin xml microbrowser, and rj9 headset port. The phonepassword can be set by logging into the admin setup. See your polycom user guide for more detailed instructions on using soft keys, feature keys, and the phone menu. Manage up to 4 lines with 2 calls per line and enjoy the convenience of handsfree conversation vai the speakerphone.
Use the select key to select a field of displayed data or enter edit mode. The polycom soundpoint ip 300 is a twoline desktop ip telephone that delivers remarkable value. The administrative password that you use when configuring the phone from the web interface. The default admin username is polycom and the default admin password is 456.
If you are looking at ip phones, then be aware that there is setup, software, hardware, firmware, etc that is involved with making ip phones work. Combined download should be used where phones may be running pre4. Make program changes via a web browser on your polycom vvx or soundpoint series phones. By default the password is masked, but you can select the show password check box to see the password in plaintext. How to factory reset a polycom soundpoint series 3cx. I have never managed to successfully reset my polycom soundpoint ip 331 poe phone to factory. Good afternoon, i would like to know how to reset the polycom soundpoint ip 330 to factory defaults. Quick tip 18298 soundpoint ip, soundstation ip, polycom vvx, uc software 3.
The soundpoint ip 321 phone has a single 10100 ethernet port and is designed for common areas, such as lobbies, hallways, and break rooms, as well as various wallmounted deployments. This must be done before provisioning your polycom soundpoint phone in case the device has residual settings of a previous configuration. The administrators guide for the polycom uc software is for administrators who need to configure, customize, manage, and troubleshoot polycom soundpoint ip, soundstation ip, and vvx phones. Automatic provisioning of polycom phones vodia documentation. Continue holding down the numbers for few seconds, until you are prompted to enter the admin password.
Enter the administrative password, then press the enter soft key. The intuitive user interface provides dedicated, onebutton access to common telephony features. Also, this guide is based on manually provisioning a new polycom soundpoint ip phone or one that has been reset back to its factory defaults. Please refer to the below link to set the ip address and the user settings manually. Split download file is recommended, but requires that all phones are running bootrom 4. Polycom soundpoint ip 331 excellent sound quality and an enterprisegrade feature set twoline entrylevel phones superb sound quality and fullduplex speakerphone performance with clarity by polycom acoustic technology enterprisegrade feature set easy to configure and use integrated power over ethernet poe support interoperability with leading ip pbx and softswitch platforms.
Polycom soundpoint 300 ip phone setup and configuration. Set up your soundpoint ip 650330 phone, with a fixed ip address ex. This will present you with the configuration web page for the ip330. How to factory reset polycom phone when default password. As soon as the welcome message appears, press and hold down 1. For soundpoint ip 301, 501, 550, 600, 601, and 650 and vvx 1500.
This ensures that the ip 331, like all polycom phones, delivers excellent sound quality and enables noisefree and echofree conversations that are as natural as being there. Unless you have an existing ip phone system, these phones are not plugandplay. The general concept is to reinstall the software that is running on the ip phone. Service 423 unavailable can an expert send me procedure of configuring ip 331 freepbx. The soundpoint ip 331 phone, with its dualport 10100 ethernet switch for lan and pc. You can use your soundpoint ip 321, 331, and 335 with microsoft lync if so. How to factory reset polycom phone when default password does not work. How to manually configure polycom phones via web interface. We delete comments that violate our policy, which we encourage you to. Soundpoint ip 331 console handset with handset cord base stand network lan cable quick start guide product registration card size 17 x 14. Quick tip 44011 registering standalone polycom soundpoint ip, soundstation ip, and vvx 1500 phones 3 3 enter the administrator password and press the ok soft key.
Ip 331 change password via the web interface hi community, we have a couple of ip 331 polycom phones which work absolutley fine. Polycom ip331 poe voip phone 220012365025 the polycom ip331 ip phone phone features a fullduplex ieee 29 type 1compliant speakerphone with polycoms legendary acoustic clarity technology. Polycom 4 line voice over ip sip phones factory outlet store. Select provisioning server server menu on old firmware.
Adding contacts on the polycom 320, 321, 330, 331, 335 print modified on. The soundpoint ip 450 provides a powerful, yet flexible ip communications solution, delivering excellent voice quality. Press the submit button and it will save the settings and reboot the unit. To reset phone to default settings must know current admin password. This password book is designed to keep all your important website addresses, usernames, and passwords in one secure and convenient place. This phone is not able to be reset to factory settings and the password has been changed from the default helpful. What to do if the default 456 password does not work. Web configuration utility user guide polycom support. Soundpoint ip 450 user guide sip 3 momentum telecom. After holding down the numbers for few second, you will be prompted to enter the admin password. Polycom soundstation ip 7000 perfectly working factory default. Polycom soundpoint ip 430 voip phone series specs cnet. Connect the base stand by aligning the two protrusions on the stand to the holes on the back of the exmod and snap it into place.
Although the procedure hasnt been tested on other phones in the same series, it will likely work on other models as well. The soundpoint ip 3335 delivers voice over ip that seamlessly integrates with broadconnect applications. Soundpoint ip 3231 features 2 lines full duplex speakerphone with polycomsaccousticclarity technology graphical 102 x 33 pixel lcd poe support dual ports ip 331 xml microbrowser increased internal memory 3. Enter the ip address on your web browser pc and device should be on the same network the browser should load the configuration page for the ip 501 click on sip link enter user and password default values are user.
Polycom voice over ip phones also provide advanced features like one touch speed dial, redial, hold, datetime display and more. Select admin settings reset to default reset device. In addition, the provisioning server can be used to set the password so an end user cannot make changes to the phone settings. Quickly press the setupsettings softkey as soon as it appears. For soundpoint ip 301, 501, 550, 600, 601, and 650 press and hold the 4, 6, 8, on the dial pad at the same time. Enter the outbound proxy and server 1 values as follows. Each entry contains 5 lines for a website name, the site address, your loginusername, your.
Polycom soundpoint ip 331 passwords and resetting quick. Polycom voip phones are designed to make installation, configuration and upgrades as simple as possible. Now when the phone boots it keeps saying could not download g a. If your phone is still able to connect to the provisioning server via a dhcp option please reset the password via the device.
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